Infinite Web Design

Customer Centered Businesses

Our Customer Centered Business blog discusses web design, business process consulting, and related issues in clear, non-technical language.

This old house

Apr 22 2008

If you are one of the millions of people searching for a home, you may have experianced the sheer frustration with the current housing lists available online. I have been searching for the last 6 months to find a website that has an updated list of all the homes for sale in a given area. This unicorn of the real estate world has had some unexpected affects on us here at Infinite Web Design. We decided that we could not just stand by idly so we have started development on a new project.

The first step to deal with this disaster area of information is to determine which information is actually important. The porn rai aishwaryaswinger amature sexporn allinternaladult sex swingersvideo amature sex freephotography jobs adult pornflash games adult pornamatuer video teen Maploans college ac5000 50000 loans quickletter lincoln loan abraham brotherfree hentai moviesloan academic scholarloans month 60abraham letter brother loan lincoln2007 needed 1 loan Mapruss movies meyermovies free upskirtmovies 1998 released inhorny movie galleries momanime movie pornmovie clips nakedbest job blow movies freevomit puking movies Map

Eat Your Books (And Read Your Vegetables)

Mar 11 2008

My best friend Tom has enlisted us to help promote his new musical endeavor. MrSeley.com is now online promoting his music that kids really like. There are free ringtones via Myxer and you can hear 3 songs off the upcoming album Eat Your Books (And Read Your Vegetables). Tom is a really talented musician and writes songs for kids without veering into the moronic songs and huge bowties realm. Design wise we stuck with a more sophisticated and understated color palette that suits his style. You can sign up for the email list and he’ll let you know when the album is released and when he plays concerts you can attend.

Set Them Free

Feb 23 2008

Scott Karp wrote an interesting piece about online journalism. In it he makes a good point about what is often referred to as “stickiness” or how much you do to keep people on your site. Stickiness is important to site owners for a number of reasons, the biggest is often so that visitors will see lots of ads or buy lots of widgets. Mr. Karp makes the point that it is okay to direct people to another site. His example of site that is brilliant at making people go away is Google and yet you never hear Google criticized for not being sticky. People leave Google over and over and come right back. Being good at sending people away has earned them billions.
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BoomVote.com Launches

Sep 01 2007

We’re pleased to reveal one of the projects that took up our summer - BoomVote.com. BoomVote is a fun, entertaining take on the classic “rate people” site. In addition to posting your photo and description for free you can send messages to other members, spend hours looking through photos and videos, and win cash and prizes just for using the site. There are some great sponsors already on board who are supporting the site and sponsoring contests for people to win.

The folks running the site are full of great ideas so you’ll see a lot more features and fun contests coming to the site over the next few months. In the meantime sign up and start voting. Get in early and you’re more likely to start winning some cool prizes.

Why a Geek won’t buy HD-DVD or Blu-ray Discs

May 03 2007

It’s simply not worth the trouble.

Ignoring the obvious ethical and social issues, DRM leads to an arms race that should never have started. And it is one that the DRM pushers are sure to lose. It costs loads of money to produce a DRM scheme, to try to implement it, to keep it updated when it gets cracked within a few weeks of each update, and then to support all of the customers who simply want to play their movie but can’t because you are “protecting” it.

There is a great discussion over at Ed Felton’s blog about the AACS cracks and updates. Basically it takes tons of time and money to stop movies from playing, inconveniencing paying customers, all because the studios are fixated on the possibility of losing a few sales to people who copy a movie and losing sight of how to get and keep happy customers (hint: treating them like criminals and children is not it).

I won’t buy an overpriced HD player or the overpriced discs not just because of the money, but because the formats are caught up in a stupid arms race that can lead to my player suddenly being remotely disabled (apparently I don’t own the player as much as I thought even if I pay $500 for it) so I can’t play my discs, or having new discs in the “same” format come out that won’t play on my player without a firmware update (because those aren’t a pain to do).
Continue reading Why a Geek won’t buy HD-DVD or Blu-ray Discs

You can’t stop the interweb

May 01 2007

If you were to take a snapshot of Digg.com at midnight on May 1st, 2007 you would see the power of the interweb.

Every story on the front page of Digg.com is the key to cracking HD-DVD’s. This is a great example of trying to treat adults like children and telling them how and where they can play video content they have purchased. DRM is simply bad business and if we continue to see widespread protests like we have tonight, DRM will be a thing of the past.

It is really unfortunate that the Motion Picture industry does not see the value in distributing their films without the restrictions of DRM which is obviously not stopping anyone. All of the major movie download services are dealing with the 800 pound gorilla that is DRM just to get distribution agreements with all of the studios. These services then try to provide a quality experience to their customers but can not truly do so with DRM wrapped around all of the films.

What should be done about this? I think the studios should start trusting their most valuable resource - You - the customer.

What do you think? I would really like to hear any comments or suggestions on what should be done regarding DRM.

AxiomTV Private Beta

Mar 13 2007

AxiomTV is now in a private Beta. We’ve got everything working well and are working up to our public launch. If you are interested in being a part of the private beta please contact us. Content owners and distributors who just want to preview the site are also welcome.

Mandy & Pandy Site Launch

Feb 13 2007

We’re pleased to announce another new site launch. Mandy & Pandy’s new website is online and taking pre-orders for Mandy & Pandy Say Ni Hao Ma?, the first in a 12 book series. We worked with the books author and illustrator to launch the site as well as creating a complete identity system including business cards, postcards, letterhead, order sheets, and banners, all in time for the Toy Fair 2007 in New York City.

We’re glad to be a part of this project. Mandy & Pandy books teach kids Chinese quickly and easily, rather like Dora the Explorer teaches Spanish. We’re glad to be able to offer not just our web design services but also to help with the marketing, print design, and business processes as the Mandy & Pandy enterprise gets off the ground. Brad and I have been working closely with the author and illustrator to help them deliver their vision to people.

Chris Lin, the author and creator of Mandy & Pandy, will be making appearances at local schools to read Mandy & Pandy to elementary classes. If you’d like him to read at your school in Metro Detroit just contact Chris or contact us and we’ll let him know.

Net Neutrality

Dec 28 2006

(via Donklephant)


Net Neutrality is the principle that traffic to and from all website should be treated equally by Internet Service Providers (ISPs). They should not be allowed to slow down or speed up traffic based on what it is or whether they were paid a toll by the website operator. Basically, you paid for your connection to the internet and the people who ruin the website paid for their connection. The ISPs want to charge the web site providers an additional charge on top of that.

The effect is that they can extort fees from richer companies and prevent new companies and new services from prospering. They can also use this technique to crush competitors such as when they drop VoIP calls that are from competing companies or slow down video or music downloads that come from a competitors site instead of their preferred service. The effect of this practice (which has already happened and is happening) is to stifle innovation and competition, which hurts consumers and to raise the cost of doing business online to cover the new tolls. This is bad for everyone that isn’t an ISP and frankly it’s not that great for them in the long term as the Internet suffers.

The Internet was developed on the principle of Net Neutrality, it is part of the model that has made it a global success. Allowing a few greedy companies to break that model hurts everyone. Their networks exist in large part thanks to taxpayer subsidies and government granted monopolies and they run through public right-of-ways. It is well within our rights to demand that they act as neutral carriers of data packets and not as the gatekeepers or censors of what is on the Internet.

Visit Save the Internet to learn more and take action.

John McCain Loses My Vote

Dec 14 2006

For while he almost had me with his maverick attitude and independent slant. His talk about compromise and ethics reforms. His sudden decision to speak at Bob Jones University without holding to his earlier pledge to tell off the racists running the place was, well, disheartening. Now he has decided to push for a ridiculous legislation that essentially bans sex offenders from using any website that requires registration, including blogs, chat rooms, social networking sites, product review sites, e-Commerce sites, etc. and potentially levies 6 figure fines against individuals who don’t police their blogs’ comments tightly enough or turn in people who post offensive material in comments.
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